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ヘルプセンター
＆FAQ
TripProfに関するよくある質問への回答
すべて
一般
機能
支払いと請求
払い戻しとキャンセル
プライバシーとデータ
一般
Who can use TripProf?
What exactly does TripProf do?
Do I need an account to use TripProf?
Who is responsible for activity on my account?
Do I own the content I upload?
What content is not allowed?
How reliable are AI-generated travel guides and recommendations?
Can I store documents, tickets, or travel memories in TripProf?
Are checklists and expense tracking tools financial advice?
How can I delete my account?
What is considered unacceptable use of TripProf?
Who owns the intellectual property in TripProf?
Does TripProf use third-party services?
Is TripProf liable if something goes wrong?
Can my access be suspended or terminated?
機能
What is Trip Inbox?
What happens if Trip Inbox cannot read something I forward?
What is Atlas?
Do my trips automatically appear in Atlas?
What can I record about a visit?
How do badges work?
I have traveled a lot before joining TripProf. Can I add past trips?
I marked countries on the TripProf world map. Can I bring them into my account?
Can I share my Atlas with other people?
What can I create and share from Atlas?
How do I share a trip with someone else?
How does expense splitting work?
What does Settle Up do?
Can I mark a debt as paid without adding an expense?
支払いと請求
What paid options does TripProf offer?
Are prices shown with taxes included?
Can TripProf change prices?
Which payment platform handles my purchase?
What payment methods are supported?
Does TripProf store my payment card details?
Who handles payment processing and payment data?
What exactly are credits?
Do credits expire?
What happens when I use credits?
Do unused subscription credits roll over to the next month?
Do subscriptions renew automatically?
How can I cancel my subscription?
What happens if a payment fails?
Can I get a refund?
What happens to my credits and subscription if I delete my account?
Does TripProf provide financial or tax advice?
How will I know if payment terms change?
Who can I contact about billing issues?
払い戻しとキャンセル
Can I get a refund for unused credits?
Can I get a refund for credits I already used?
Are refunds available if I don't like the content or results?
Will I receive a refund if I cancel my subscription early?
Are subscription fees refundable?
Can I get a refund if there was a billing mistake?
How do I request a refund for an App Store (iOS) purchase?
How do I request a refund for a Google Play (Android) purchase?
Can TripProf refuse a refund?
Does a refund affect how my data is handled?
Who can I contact about refunds or cancellations?
プライバシーとデータ
Why does TripProf process personal data?
What are my responsibilities as a customer?
What obligations does TripProf have as a processor?
How is personal data protected?
Does TripProf use sub-processors?
How are data subject rights handled?
What happens if there is a personal data breach?
How long is personal data retained?